Below you will find frequently asked questions.

If your question isn’t listed here, please contact our customer service at the contact form.

Unable to register?

Please contact customer service at klantenservice@hokra.nl or call 0183-587414.

I don’t have enough Deltec points for the gift I want.

Unfortunately you can’t pay extra for a gift. Perhaps you can continue to save for extra Deltec points, or you can order one of the other nice gifts.

I have a question about a Deltec product.

You can contact us by e-mail info@deltectape.nl or call to +31 (0)88 - 4646300.

Will my Deltec points remain valid?

Deltec points are valid for ten years. Deltec points older than ten years expire on January 1 of each year.

When can I expect my ordered gifts?

The delivery time is approximately 2 weeks.

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